There are 13 reviews of Cellular One.
well for starters i have been a CELL ONE customer over 3 yrs ok i told the people at my local store i would be in by 700 to pay it well i get off work at 645 and i go to pay it with ten minutes left to go in they were closed ten minutes before it closes wtf so they are going to shut my phone off at 700 am well thats bull i was there to pay the money THEY WAS CLOSED SAD THAY WILL LOSE 4 LINES
Its pretty good coverage and a decent value. I'm satisfied
CellularOne is the only cellular provider who took the chance to cover this growing city and has recently launched EDGE not too long ago. Service is sketchy at times esp when the students are here in the fall and spring. With West Virginia University continuing to flourish and grow the surrounding community is growing with it 2x faster. CellularOne isn't keeping up and lots of places many have service in stores and certain small areas aren't here in town. I walk into the new Target and poof no CellularOne. It's sad. Also phone selection isn't what it should be. US Cellular and Nextel offer more phones for customers than CellularOne does. Right now the two top of the line phones they are selling is the Moto V555 and the Sony Erricson video camera flip. They have shot ahead of the other companies here in town by offering the Blackberry which has became a hit with people in Morgantown. Many business persons are now being seen on the Blackberry while working or traveling through town. Also just as an FYI CellularOne needs to be broken up into more categories as I use CellularOne through Dobson Cellular Systems which is a GSM/EDGE service. Many other CellularOnes are either still TDMA or CDMA. Service is okay except during peek times, coverage is very spotty even in the cities of Morgantown, Fairmont, and Clarksburg. Thanks to the addition of GSM service in central WV from CellularOne from Eastbrooke Cellular Systems GSM coverage area has blossomed somewhat in this region but still is not up to par with many other states and regions. CellularOne also doesn't give you your money's worth on plans. I pay $45 for 400 mins. Thats it. I also pay $12 for data usage which isn't unlimited. Their unlimited data is $99 a month! I think they are bundling it in with their Sony Errcison laptop wireless card. Overall CelluarOne here in Morgantown has some work to do before it gets above par.
Coverage good in most places, only one dead spot in town and phones automatically roam to cingular. Prices are exactly the same as cingular without rollover minutes. Phone selection okay, not great. No real reason to use Cell1 over cingular except that so few people use the network that you get no fast busies, even when SFA is in session.
Lots of coverage, decent plan prices, satisfied so far.
There are two Cell Ones:Western Wireless's and Dobson Communications.Having no prior expeience with Western,any comments herein are about Dobson.That said,Cell One has gone downhill horrendously from their TDMA days.GSM is not their forte (nor mine,but that isn't relevant) and their strong TDMA network isn't accessable to new or renewing customers.Their phone selection consists mainly of dicontinued Cingular phones(LG 4050,SE z500),and the Curitel identity phone.Their GSM network is horribly overburdened to the point of no service peak or off peak.I wish they would just throw in the towel already and sell to Cingular.
I use CellularOne (Dobson) for work and cannot complain about about service. I use a v120t. Their rate plans are not the most generous, but they get the job done. Their phone selection is a B-.
CellularOne is a coalition of regional providers, which the largest being Western Wireless and Dobson Cellular Systems. The CellularOne brand name is the property of Western Wireless, but will be divested upon Western Wireless' acquision by ALLTEL. There are also smaller regional and local cellular providers, such as South Canaan Cellular, doing business as CellularOne.
I can't complain too much about them. Their coverage could be better in my area but that's about it.
I work for Cellular One love them! :)
The service plans are good, and the service itself is pretty good, not many complaints about the actual usage of the phone. The customer service on the phone or in the stores is ABSOLUTELY HORRIBLE. I have never had to deal with more unfriendly and unhelpful people in my life as when I've dealt with their customer service. 9 times out of 10, it is torture to have to talk with them. I hope they can improve their customer skills to match their phone service.
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