Cellular One Phones

Name: Brian M. Verner
Location: Brookville, PA
Rating:

Cellular One claims to service Brookville, PA, and even offers local Brookville numbers. However, service is very poor in town and there is low to no coverage on Main Street. Cellular One's coverage map in stores shows full coverage in Brookville and the store representatives will confirm this. When a problem arises and you call tech support, they just close the ticket and say Brookville is in a non-covered area. Why do they offer local Brookville numbers then? The service needs improved greatly in the Brookville area. Cellular One also needs to work on a dropped calls issue. At certain times calls drop left and right, and at other times there is no problem.

Name: Bill
Location: mt vernon,ky
Rating:

I bought into the GSM plan 2 years ago. At that time they were pushing GSM hot and heavy. The only problem was there wasnt many if any Gsm towers up.(They dont tell you that) It has since gotten better with more towers. Word to the wise though. If you have a teen get them national coverage. I got a 40.00 roaming charge on my daughters phone from calls made in the home area.(she has the unlimited any time plan) I can hit the tower from my house with a rock its so close.(If any towers are hit with a rock it wasnt me) The would rather shoot myself in the foot as to call customer service people said it was because our tower was over loaded and the calls were going through a tower about a 2 hour drive from here and out of our home area. Thus roaming charge. National plan is the only way I could stop that. It doesnt sound fair but they told me it was the customers responsability to look at the phone and see if the roaming triangle was showing before they answer. How many people do that?